Multi Screen Support

All announcements, questions and issues related to the HelloApp Studio. For Player-only issues please use the Player sub-forum.
Post Reply
plumothy
Posts: 18
Joined: Mon Oct 25, 2010 8:24 pm

Multi Screen Support

Post by plumothy »

I have tried HelloApp today. When I run the Quick Intro from the Welcome screen, it does not cope at all well with multiple screens (I have 6 HD screens).

The tooltips often appear in the wrong place (especially if I have moved the HelloApp window) and, sometimes, they even appear on the wrong screen.

Sometimes it gets totally lost and the tooltip does not show at all after clicking on Next. In this case I cannot exit HelloApp - I have to kill it with Task manager.
isiticov
Site Admin
Posts: 2397
Joined: Thu Nov 21, 2002 3:17 pm

Re: Multi Screen Support

Post by isiticov »

Hello,

Thank you for reporting this. We will check this issue and will try to fix.
Best regards,
Igor Siticov.
isiticov
Site Admin
Posts: 2397
Joined: Thu Nov 21, 2002 3:17 pm

Re: Multi Screen Support

Post by isiticov »

Hello Steve,

It looks like we've fixed these issues. But in order to be sure, could you please send us details on your screens configuration? You can send it by email, private message or post here. We've tested under 2 screens but want to be sure that under yours config it will work as well.\
Thank you in advance.
Best regards,
Igor Siticov.
Post Reply