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Registration name in "Order" tab of "Add/Edit

 
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fuwafunghk



Joined: 14 Jul 2007
Posts: 25

PostPosted: Tue Jan 08, 2008 3:19 am    Post subject: Registration name in "Order" tab of "Add/Edit Reply with quote

Hi,

Is this field needed to be entered customly every time when a new order add to the Regkeeper database? It leaves this blank and so when sending email with generated reg. code to my customers by "New Reg Info" template, the field after "registration name:" also a blank but it can generated the appropriate reg. code.

How can I solved this to make it alike "no man driving" as the goal of Regkeeper?
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isiticov
Site Admin


Joined: 21 Nov 2002
Posts: 2102

PostPosted: Tue Jan 08, 2008 12:29 pm    Post subject: Reply with quote

Hi,

If you don't need this field just change the text and delete it from email template. If you need it and it can be parsed from order's source then just configure Parser Indicators to parse this field. Otherwise you can fill it from your key generator DLL using FieldsToModify field.
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fuwafunghk



Joined: 14 Jul 2007
Posts: 25

PostPosted: Tue Feb 12, 2008 3:10 pm    Post subject: Reply with quote

isiticov wrote:
Hi,

If you don't need this field just change the text and delete it from email template. If you need it and it can be parsed from order's source then just configure Parser Indicators to parse this field. Otherwise you can fill it from your key generator DLL using FieldsToModify field.


Hi Igor,

Thanks for your quick answers.

May you please tell me the usage of "RegistrationName" of the Record "KeygenInfo" in the part of Automatic Key Generation? Is it "exist" for what I have mentioned in above post?

If it does, may you please give me code example(s) for that. And "FieldsToModify" field lacks one or more exmple to show how it use.

Best regards
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isiticov
Site Admin


Joined: 21 Nov 2002
Posts: 2102

PostPosted: Fri Feb 15, 2008 7:04 am    Post subject: Reply with quote

Hi,

RegistrationName is the value of Registration Name order field. If you don't use it you can just ignore it. In some cases (for some customers) key generators use this field to generate license key in other cases- don't. in some cases it (for several Service Providers) it could be parsed directly from order source. In some cases it is just the same as First_Name + Last_Name. Please understand that "cases" have meaning of RegKeeper usage cases, but not internal RegKeeper's behavior. So it is up to you situation to use or not this field. If you need to modify it from your key generato then you can just return in FieldsToModify the string like the following:
"edRegName=SOME_VALUE"

Please don't be confused with the sample email template provided with RegKeeper. It is only SAMPLE template and you can modify it or use another as you need and as the most suitable for your situation.
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fuwafunghk



Joined: 14 Jul 2007
Posts: 25

PostPosted: Mon Feb 18, 2008 9:26 am    Post subject: Reply with quote

Hi,

Thanks for the quick answer.

I finally realize what's the problem. Most service providers like ShareIt! or others just give the first name & last name to us, and so "Registration name" in "Order" tab of each order always empty. It should not be empty if service providers give this to you and Regkeeper will parse it. But unfortunately there are not many service providers doing this.

Best regards,
Fuwa Fung.
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